HOUSE MANAGER for The Infinite Wrench & The Neo-Futurists

Position: House Manager

Contact Person: Jorge Silva, Managing Director

 

Position Description:

The Neo-Futurists seek a candidate to work in on-going rotation as House Manager for The Infinite Wrench, the longest running show in Chicago. House Manager is responsible for preparing the space for audiences, assisting with advance sales and group sales, making pre-show speeches, handing out audience tokens, assisting with wait lists and late seating, managing volunteers, assisting the Ensemble as needed and other duties of a House Manager as assigned by the Managing Director and Artistic Director. Shift offers also include ancillary programming, including Prime Time slotted productions. Ideal candidate has a love and familiarity with our work and has customer service experience. Salesforce familiarity is preferred but not required. 

 

The House Manager’s duties include, but are not limited to, performing all roles assigned by the Technical Director, Artistic Director, and Managing Director, including: 

  • Enforce COVID-19 safety measures
  • Providing excellent customer service to patrons
  • Communicate clearly to patrons on the complex nature of the space
  • Managing crowds and handling wait-lists on sold-out performances
  • Assisting volunteers with front of house positions 
  • Maintaining a clean & safe environment throughout the theater
  • Address needs of the front of house experience, including foyer cleanliness and upkeep, and signage
  • Assisting the ensemble as needed
  • Other duties as assigned by the staff leadership
  • Manage and assist with accessibility arrangements as needed
  • Usher in latecomers, ensuring that cash payments are made as needed
  • Communicate with ensemble and technician as needed on all FOH matters
  • Provide accurate reportage to the full time staff on house counts and Patreon members 

 

Hours/Pay:

Shifts are typically scheduled on a rotation cycle and in weekend stints; shows are typically scheduled at 10:30 PM on Fridays and Saturdays and 7:00 PM on Sundays (with House Managers arriving at least 90 minutes prior to start of show. The ideal candidate can commit to a block of 1-2 continuous weeks with availability for at least 20 weekends throughout the year. Pay is $90.00 per weekend (Approximately $15.00/hour, 2-hour shift). House managers create reports after the show has begun and may leave while the show is underway or have the opportunity to be a part of TIW performances for free pending seats available.

 

If interested, please email a cover letter and your resume to Managing Director Jorge Silva at admin@neofuturists.org – with “TIW House Manager” in the subject line. Deadline to apply is Friday, June 17th, 2022 by 5:00pm.

 

No phone calls please.

Our intrepid corps of volunteers cover a variety of small but vital tasks to ensure that we make the best weekly show possible. In exchange for a night’s work, they are granted a complimentary seat to that performance of The Infinite Wrench.

Opportunities are available at least three times a week. For more information, email engagement@neofuturists.org.

We receive several requests annually from students interested in doing research papers, video profiles, or other academic and journalistic projects on our theater, aesthetic, productions, and process. If you would like to interview members of our ensemble or staff, please send us a formal request by contacting our Artistic Director at admin@neofuturists.org. Please include full details of your project and make requests at least two weeks in advance; the more notice you give us the more likely we will be to accommodate you.

If you’re a member of the press looking for additional information, please email media@neofuturists.org.

The Neo-Futurist Board is responsible for our governance, fundraising, and advocacy of the art and events produced by the company. If you believe as strongly as they do in the work being done by The Neo-Futurists, then consider applying as a candidate for our Board by contacting our Managing Director Jorge Silva at jorge@neofuturists.org.

Currently, we are not holding auditions. Sign up for our mailing list to be the first to hear about the next rounds.

The cast of The Infinite Wrench is exclusively comprised of members of The Neo-Futurist Ensemble. Auditions to join the ensemble are held on a per-need basis (generally every 2 years). Casting in Prime Time productions is at the discretion of each show’s creator, and may or may not involve a general call.

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